You were just hired with Palfish as a teacher for the Official Kids Course, and now you get to teach English to kids from your iPad, and make some cash doing it! But...all of a sudden, you are getting a TON of notifications! Before you do anything, read this!
HELP! I was added to groups and I don't know why!
The first thing you need to know, is that as soon as you are hired, you are going to be added to some groups--2 to be exact. These are IMPORTANT groups--DO NOT leave them!
The first group is your admin group. Each Palfish signed teacher is assigned a staff member in the China office to help them with serious concerns (appeals, tech issues, complaints, etc). You will be added to your admin's group, which they will use to communicate and give important notifications at times. This group is also beneficial, as it gives you an opportunity to connect with more experienced teachers, and ask questions.
The other group you were added to is your mentor group. Each teacher who passes the interview and test will be assigned the mentor. In the mentor group, you will receive training. The mentor will also help you learn how to navigate the app, answer questions related to the app or teaching practices, and teach you how to be successful. Your mentor should always go to your mentor with issues first. If you need to go to your admin, they will advise you on how to continue.
But AHHHH the notifications!
Never fear-- don't leave the group! You can easily turn off the notifications! Simply swipe the name of the group, and click to mute the notifications. Then, when you need the group, it's still there!
It says I was mentioned in the group chat?
This can happen for one of two reasons: a mentor or someone in the chat is answering a question you asked, OR your mentor tagged @all to let you know something important. Simply scroll up until you see either of these. If you didn't ask a question in the group, chances are it was a notification meant for everyone in the mentor group.
Whoops. I left the group before I knew what it was...
Totally okay. All you have to do is ask your mentor to rejoin. If you left before you found out you had a mentor, and have no idea who your mentor is, leave me a message or comment here. I can help you based on your hire date.
I don't like my mentor. Can I switch?
Unfortunately, no. Give your mentor a shot, even if there is a personality conflict of some type. People who are hired around the same time are given the same mentor, so you can all learn and grow together. Most of them time, your questions can be answered by reading the handbook. Your mentor is doing their best to help each person individually, and none of the mentors are out to hurt any of the teachers. They are all working very hard to give you all the best opportunities as a new teacher.
Check out these other tips for Brand New First Day teachers!
Jillian Shanahan is an online job coach, mentor, and teacher.